Kris Kristensen, Ph.D.

I hold bottom-line accountability for non-commercial internal trainings, instituting leadership development strategies, and aligning learning initiatives with the organizational strategy.

• The following are highlights of the value I’ve brought to the company:
• Conceptualized learning programs and technology spanning LMS, micro learning and learning content aggregator, coaching and mentoring platforms, virtual classrooms, rapid e-learning authoring tools, video and audio production technology, instructor-led training, and website publications.
• Demonstrated expertise in transitioning the instructor-led classroom to a multi-modal delivery, micro learning and virtual (including VR & simulation) approach to learning design and delivery.
• Fostered deep business relationships with vendors on learning and graphic designs.
• Successfully developed e-learning modules, facilitated programs, and provided one-on-one consultations.

I provided leadership, organizational development, change management, client relations, and consultation services. I developed leadership and executive development programs for organizational change. During this tenure, the following are a few of my achievements:

• Performed an extensive assessment of executive leadership capabilities and development needs to establish standardized development plans in alignment to company strategy.
• Provided organizational change and change management consultations and redesigned the company culture from project-based to client-partner-based.
• Developed consultation capabilities for the client relations team to improve high-quality project deliverables and partnerships with clients.
• Facilitated training programs and improved customer satisfaction by over 60%, conducted a talent development needs assessment, and delivered talent development and succession plans.

I was tasked with the creation of the vision and strategy, evaluation and fulfillment of global learning and development needs, initiation of performance management and talent management processes, reorganization of the global on-boarding program, and introduction of key technology systems. A few key achievements in this tenure include:

• Consolidated learning and development globally with direct reports across continents, orchestrated projects and guided project teams across geographically dispersed locations.
• Effectuated the global performance management leading to the launch of success factors, live and online training modules, and designing reporting and dashboard frameworks.

I introduced the consulting practice, led the training delivery team, and managed P&L, served as a key member in the operations and management team. I delivered elite customer service to over 12 companies. A few key accomplishments in this tenure include:

• Successfully led project implementation teams and delivered outstanding results globally, and coordinated learning functions ranging from design, creation, delivery, and train-the-trainer activities.
• Demonstrated an unwavering commitment in instigating the strategic partner program, consulting practice, needs analysis, custom and semi-custom solutions, assessment, and integration.
• Drove the launch of eLearning and blended learning solutions for global audiences, and executed the LMS platforms, translation, and custom content development.

I assumed substantial responsibility for learning and evaluation of products and services for numerous high-growth organizations in enhancing leadership capabilities and achieving business goals and targets. A few key achievements in this tenure include:

• Conducted online and paper surveys, focus groups, and individual interviews to identify, develop, and implement learning-outcomes assessments.
• Designed and managed reporting systems, and delivery team. Provided training and development solutions that included workshops, team building programs, and group and individual coaching.
• Masterminded the transformation of the company’s information infrastructure, implementation of I.P. Telephony solutions, standardization of computer platforms, and other cost saving strategies.